Accessibility

General Facility Accessibility

The Highlands Ranch Mansion was a home originally constructed in 1891, with many additions and remodels over the decades. There are two floors in the building, and most common areas are readily accessible. However, due to the historic nature of the house, there are some areas, including the living room and front veranda, that are not accessible to visitors with mobility devices. Accommodations can be made for access to the other rooms without permanent ramps by contacting our staff prior to your visit or event.

Accessibility features of the Mansion include:

  • Six handicapped-accessible parking spots in the upper row of parking, which can be accessed from the Gateway Drive entrance. The parking lot is approximately 400 feet from the Mansion’s front door.
  • A handicapped-accessible ramp to the Rotherwood door entrance, with an alternate entrance through the Great Hall for visitors with wider mobility devices. Staff can direct visitors to the alternate entrance if needed.
  • An elevator for second-floor access.
  • An accessible women’s restroom with a changing station and an accessible men’s restroom with a changing station on the first floor.

 

Notice under the Americans with Disabilities Act

The Highlands Ranch Mansion is a Highlands Ranch Metro District property.

In accordance with the requirements of Title II of the Americans with Disabilities Act (ADA) the Highlands Ranch Metro District will not discriminate against qualified individuals with disabilities in its facilities, services or programs.

If you feel that you have not been able to access Metro District facilities, services or programs because of an accessibility issue, or have been discriminated against based on your disability, please contact Metro District General Manager and Accessibility Officer Stephanie Stanley.

  • Online: Complete the online ADA Grievance Form
  • Physical address:
    Hendrick Office Building
    62 Plaza Drive
    Highlands Ranch, CO 80129

Complaints should include name, address, and phone number of complainant and location, date and description of the problem.

Your complaint will be investigated and you will be contacted with the results, or information on how to further proceed. This form and process are designed to provide you with the opportunity to quickly and effectively resolve any issues as they relate to the ADA and the Highlands Ranch Metro District.

Digital accessibility statement

The Highlands Ranch Mansion is a Highlands Ranch Metro District property.

The Metro District is fully committed to providing accessible facilities, elements, and channels of communication to all members of the public. As part of this commitment, the Metro District has a policy of providing an accessible website compatible with the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG 2.1) and commercial screen reading software. We are working to improve this site, and have made concrete and specific efforts toward compliance. We welcome feedback and can often resolve issues in a timely manner if they arise.

Digital accessibility features

The Metro District is working to improve the accessibility of this website. This includes providing usability improvements that benefit all users including those who rely on assistive technology. Accessibility features on our website include and are not limited to:

  • Keyboard accessibility
  • Sufficient color contrast
  • Alternative text
  • Form labels
  • Video captions
  • Text-zoom

Please note this site may link out to third-party websites, such as state or partner agencies, that do not have accessible content. This site may also include documents provided by third parties. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.

Report a digital accessibility issue

The Metro District has designated General Manager Stephanie Stanley as its accessibility officer for website disability-related accommodations.

Accessibility is powered by your willingness to share your experience on our site. If you have any specific questions, concerns, or general feedback about the accessibility of any of the content on our website, you are encouraged to submit a Digital Accessibility Request through our online form on the Metro District’s website. Feedback may also be submitted by:

Email: info@highlandsranch.org
Physical address: Hendrick Office Building, 62 Plaza Drive, Highlands Ranch, CO 80129
Phone: 303-791-0430

Please specify the page/URL of concern when submitting a request. Our accessibility officer or designated staff member will reply acknowledging receipt of the request within 2-3 business days. The issue will be investigated, and follow-up contact will be made within 14 days of receipt of the report to discuss the issue and possible resolutions.

Digital Accessibility Progress-to-Date Report